Get in Touch
Send a note anytime for product help, order questions, partnership ideas, or general feline enthusiasm.
Quick Answers
A few helpful details before you send your message.
What are your customer support hours?
We reply Monday through Friday, 9:00 AM to 5:00 PM Pacific Time, and do our best to answer within one business day.
Do you help with order issues?
Yes. Include your order number in your message so we can help faster with shipping, delivery, or product questions.
Can I ask about product recommendations?
Absolutely. Tell us about your cat’s age, habits, or favorite toys and we’ll suggest a few good fits.
Do you accept creator or brand collaborations?
Yes. Use the contact form and choose Content collaboration so we can route your message to the right team.
Where should I shop your products?
You can browse our latest cat essentials anytime on the Shop page.